The CSF approach to written communication and translation services
We are skilled in completing projects of all sizes. Always accessible to our private, institutional and government clients, we maintain project control on all mandates while ensuring that we satisfy your highest expectations and respect agreed-upon deadlines. Our project coordinators are responsible for all communications between our clients and our company.
Part of the Team to Serve You Better
Our goal is to be a trusted partner for your written communication and linguistic requirements, by offering high-quality services and being finely attuned to your needs. To do this, we pay special attention to the excellence of our management team as well as in our employees and partners.
Whether you are concerned about experience, creativity, expertise, dynamism or team spirit, you can relax, because when the time comes to complete your mandates and manage your projects— we’re on the same page as you.
Professionalism
We are who we are, and we have the tools, openness of spirit, concern for collaboration, internal resources and dedication needed to support you in all your language needs.
We’ve been so successful for more than 40 years because we make sure the needs of our clients is a constant priority.
After all, you have the right to comprehensive access to professional language services. It is our job to do everything you need to reach them.
Ethics
Ethics power all trust relations and is the only attitude that will ensure a company will survive. That is why CSF Translation & Language Solutions is careful never to accept projects with which we are not comfortable. Nor do we accept unrealistic deadlines which could compromise the quality of our work, because that would contradict our values.
In addition, if we don’t have the technical knowledge or internal resources needed to complete a project, we will advise you and recommend experts in whom we are fully confident.
Philosophy
We want to build harmonious relationships with all our clients, employees and collaborators. We’re a solid business, and we know you count on us for your communication and linguistic projects. You expect us to be attentive to all your needs.
That’s why we provide exceptional project management, professional monitoring and impeccable quality control. We are always accessible, and will answer your questions as quickly and effectively as possible.
We understand the scope of issues related to the translation, writing, content creation, revision and proofreading projects you entrust to us, and we commit ourselves at the highest level when teaming with you.
A place for Young People
Human resources are the focus of our success. That’s why we’ve been putting a great deal of efforts to recruiting young linguists to offer them the structure they need for professional development and personal growth.
Information Security
Safety Levels
We respect standards and will satisfy your most demanding requirements related to legalistic services and written communications. That’s why we make sure that the confidentiality of your documents is of primary importance. Each of our employees must sign a confidentiality agreement and receive training related to information safety and document confidentiality.
Certification
All our translators, editors, content creators, revisers and proof-readers hold a university degree in language studies or certification from OTTIAQ (Quebec’s professional order of certified translators, terminologists and interpreters).
Employee Recruitment
We are a professional, sound, and well-organized company. Consequently, we can assure you that no member of our staff will compromise the safety of the projects you have given us.
We are transparent. This starts with staff recruitment, verification of their skills and assurances that they are equipped to work together with all members of our team.
Secure Data Transfer
CSF Translation & Language Solutions uses SIGI-WEB, an information management system integrated into our language service management database.
SIGI-WEB permits the sharing of confidential electronic documents requiring a high level of security between clients and CSF Translation & Language Solutions
In addition, SIGI-WEB allows:
- Transmitting of language service requests (translation, editing, content creation, revision, and proofreading)
- Making requests for offers of service
- Following the progress of current projects
- Securely sharing confidential documents among members of the CSF Translation & Language Solutions team
- Getting access to the CSF Translation & Language Solutions database
Contributors
We only work with people we know are competent and trustworthy partners, on whom we can count. We keep tight control over all our projects and mandates, making sure each partner who joins our team adheres to our work philosophy—based on reliability, transparency, compliance with standards, and skills.